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Terms & Conditions – Shenmen Clinic

 

1. Introduction

Welcome to Shenmen Clinic. By accessing and using our website www.shenmenclinic.com or our services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

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2. Services Provided

Shenmen Clinic offers acupuncture, acupressure, and wellness-based therapies. These services are non-medicated and complementary in nature and are not a substitute for professional medical care. We do not prescribe medication or provide medical diagnoses.

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3. Eligibility

  • You must be at least 18 years old or have parental/guardian consent to use our services.

  • By using our website or booking an appointment, you confirm that you understand the nature of acupuncture therapy and take full responsibility for your health decisions.

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4. Appointments & Cancellations

  • Booking: Appointments can be scheduled via our website, phone, or in person.

  • Cancellations: We require at least 24-hour notice for cancellations or rescheduling.

  • Late Arrivals: Arriving 15 minutes late may result in a shortened session or rescheduling.

  • No-Show Policy: Repeated no-shows may lead to refusal of future bookings.

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5. Payments & Refunds

  • Payments for services are due at the time of booking or appointment.

  • We accept cash, digital payments, and credit/debit cards.

  • Refund Policy:

    • Prepaid sessions are non-refundable but may be rescheduled.

    • Refunds are issued only in cases of service non-availability or double payments.

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6. Health & Medical Responsibility

  • Acupuncture is a complementary therapy and should not replace medical treatment.

  • Patients should disclose any pre-existing conditions, allergies, or medical history before starting treatment.

  • Shenmen Clinic is not liable for any adverse effects, injuries, or reactions that may arise from treatment.

  • Patients are advised to consult a licensed medical professional for serious or ongoing health concerns.

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7. Website Use & Content

  • All content on our website is for informational purposes only and should not be considered medical advice.

  • You may not copy, distribute, or use our content without written permission.

  • External links on our website are provided for reference, and we do not endorse third-party content.

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8. Privacy Policy

  • We collect personal information such as name, contact details, and health history only for booking and treatment purposes.

  • Your information is confidential and will not be shared without consent, except as required by law.

  • For more details, please refer to our Privacy Policy.

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9. Limitation of Liability

  • Shenmen Clinic and its practitioners are not responsible for any direct, indirect, or incidental damages arising from the use of our services or website.

  • We do not guarantee specific treatment results, and outcomes vary for each individual.

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10. Changes to Terms & Conditions

Shenmen Clinic reserves the right to update or modify these Terms & Conditions at any time. Continued use of our website or services after updates implies acceptance of the revised terms.

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11. Contact Information

For questions regarding these Terms & Conditions, please contact us at:
📧 shenmenclinicblr@gmail.com
📞 +91 7483449484
📍 Kalyan Nagar & Thanisandra Main Road, Bangalore. 

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